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Inbound Connectivity Issue - Virtual Mobile Numbers

Résolu

Dear MaxoTel Customers and Partners,

The upstream provider has completed changes to their routing and inbound calls toward virtual mobile numbers are now connecting as normal.

Kind regards,
MaxoTel

En voie de résolution

Dear MaxoTel Customers and Partners,

MaxoTel engineers have observed an upstream issue with some incoming calls towards virtual mobile numbers where affected calls will ring but are unable to be answered. Returning an affected call will connect as normal.

Incoming SMS and calls to geographic, 13/1300/1800 and international DIDs are not affected.

Investigations are ongoing with the affected upstream provider’s senior engineers and we will provide an update as soon as possible.

Kind regards,
MaxoTel