NBN Services

Dear Customers and Partners,

We have been advised that upstream fibre works will be conducted on the infrastructure supporting our NBN services in the following regions:

• Bundaberg QLD
• Cairns QLD
• Ipswich QLD
• Nerang QLD

This maintenance will take place during the following window:

• Start: 11:00PM (QLD) Thursday 5th November
• End: 5:00AM (QLD) Friday 6th November

During this window, services in the affected regions above will experience a brief interruption to connectivity.
Impacted services should automatically reconnect following the scheduled works. If your services does not, please power cycle your router and NTD (if applicable) and contact support if the issue persists.