Billing and Payments

Shows the status of our billing and payment systems, including credit card facilities, automatic topups, etc.

Overview
Service Management

Metrics

Past Week

Incidents Reported

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Recent History

No events for 23 days!

Hardware failure - Core Switch Component - Equinix SY 1 Jul 7, 2025 2:20 AM–3:02 AM AEST

19 Affected Services:

Voice Services / Outbound Calling
Voice Services / PBX Features
Voice Services / Cloud Softphone
Service Management / Web Portal
Service Management / Management API
Service Management / Billing and Payments
Service Management / Technical Support
Region-Specific Issues / Australian Capital Territory
Region-Specific Issues / Northern Territory
Region-Specific Issues / Queensland
Region-Specific Issues / South Australia
Region-Specific Issues / Tasmania
Region-Specific Issues / Victoria
Region-Specific Issues / Western Australia
Region-Specific Issues / New South Wales
Region-Specific Issues / International Access
Supplementary Services / Faxing Services
Supplementary Services / SMS Messaging
Supplementary Services / MaxoTel Website