Inbound Calling
Call Quality Issue
Dear Customers and Partners,
The issue has now been resolved and normal operation has been restored.
Should you continue to experience issues, please contact us on 1800 12 12 10, or support@maxo.com.au
Thank you for your patience and understanding, and our sincere apologies for the interruption.
Kind Regards,
The MaxoTel Team
Dear Customers and Partners,
MaxoTel is aware of worsening issues on inbound calling, including call drop-outs and intermittent unavailability to inbound numbers.
We are continuing to monitor the situation and are working with the affected upstream carrier for a resolution and will update as soon as possible.
Kind Regards,
The MaxoTel Team
Dear Customers and Partners,
The issue has been confirmed to be an upstream carrier network problem.
We have re-routed traffic, and outbound calls are no longer affected, however, some inbound calls may still experience the issue.
We are working with the affected carrier for a resolution to inbound calling and will update as soon as possible.
Kind Regards,
The MaxoTel Team
Dear Customers and Partners,
We are aware of a call quality issue currently affecting some calls.
We are investigating this as a matter of urgency and will update as soon as possible.
Kind Regards,
The MaxoTel Team